NL
Net L
1 reviews | Active since Dec 2020
17 Dec 2020, 13:12
Samsang (SA) E-Voucher ****
I purchased a Samsung Galaxy Note 20 Ultra and was promised an R4000 Samsung E-Voucher, which Samsung did not honour. It seems that Samsung (Kirsten Olifant & Team) are engaged in false advertising judging by many complaints on this forum (for Phones, Fridges, TVs etc).
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Replies (2)
Samsung South Africa's replyOfficial
17 Dec 2020, 13:38Good Day Net,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply17 Dec 2020, 13:38
Official
Good Day Net,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's replyOfficial
17 Dec 2020, 13:57Sincere apologies we have requested urgent feedback with the relevant departments and will provide feedback. ^NM
Samsung South Africa's reply17 Dec 2020, 13:57
Official
Sincere apologies we have requested urgent feedback with the relevant departments and will provide feedback. ^NM