EG
Edwin G
1 reviews | Active since May 2011
09 Jan 2019, 13:11
Samsang bad aftersales service
We currently have a Samsung Vacuum Cleaner and it requiers a spare belt( ********** ). We were refered to one of the Contracted repair centres Named "Liptronics" ********** 226. They never phone back and They are unable to help after numerous attempts. Tge lady at reception said maybe Monday.
Sorry Samsung but these guys are dragging your name through the mud. What to do now Samsung
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
09 Jan 2019, 13:15Good day Edwin
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's reply09 Jan 2019, 13:15
Official
Good day Edwin
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's replyOfficial
09 Jan 2019, 13:27Good day Edwin
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's reply09 Jan 2019, 13:27
Official
Good day Edwin
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
SamsungSA:^LZ