JK
Jacky K
1 reviews | Active since Aug 2014
24 Aug 2015, 14:54
SAME FAULT RE-ACURRING
I purchased a Samsung Core 2 on the 4th March 2015 and I have called Samsung on various ocassions and taken my phone into the service center in Boksburg 6 times for the same problem whereby my phone displays a different number from the one that I am calling or receiving a call from. It has had 2 software upgrades, was told it was a sim problem to call MTN and ask them to change some settings which i did, then was told after that to do a sim swop - i did. then a new a new lcd was put in, then a new motherboard and it is still doing the same thing. I am getting no joy. I called Samsung on thursday and was told i must wait 24 - 48 working hours which is up at 3 this afternoon and still no joy.
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Replies (1)Samsung South Africa's replyOfficial
24 Aug 2015, 16:15Hello CSMSKR,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
Samsung South Africa's reply24 Aug 2015, 16:15
Official
Hello CSMSKR,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
