AJ
Akeem J
1 reviews | Active since Aug 2019
25 Jul 2021, 19:48
Sales rep *****
Samsung In Sandton city have *****... A month a ago I was assisted by Thulani who told me that I could buy a 78 inch TV on Lay buy over a period of 3 months and gave ne his number *** to call him to arrange. went there this past weekend and the staff treated my with so much disrespect and they said they don't offer any such...this is not the kind of service expected from Samsung.
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Samsung South Africa's replyOfficial
26 Jul 2021, 07:58 Good morning Akeem,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply26 Jul 2021, 07:58
Official
Good morning Akeem,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS