1 reviews | Active since Aug 2016
SAD customer service from the Samsung rewards fulfillment team
<p>I've burned 50000 points on a movies card well over a month ago and havent recieved it, i emailed samsung rewards who then forwarded the email to their fulfillment team. The card is only valid for a year and months are going by and im loosing out on the voucher.</p>
Good day Abish,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Herewith you VOC reference number: ********** 865
Kind Regards
Samsung SA
Good day Abish,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Herewith you VOC reference number: ********** 865
Kind Regards
Samsung SA