RC
Ruan C
1 reviews | Active since Jul 2019
25 Jul 2019, 10:48
S9 battery problem
I have a S9 not even a year old, phone just dies even if fully charged. Then refuses to take charge even with original charger. Had the phone rebooted a few times still nothing. Same problem continues. Would like feedback from Samsung on what to do. I can not send the phone away, it's a business phone. EVERYTHING is on it, can not loose all
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
25 Jul 2019, 10:52Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
Samsung South Africa's reply25 Jul 2019, 10:52
Official
Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
Samsung South Africa's replyOfficial
25 Jul 2019, 11:58Good day Ruan
Herewith your reference number:
***
SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ
Samsung South Africa's reply25 Jul 2019, 11:58
Official
Good day Ruan
Herewith your reference number:
***
SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ