JB
James B
1 reviews | Active since Aug 2021
20 Aug 2021, 11:56
S7 Tab Promotion - FAIL!!
I bought a Samsung S7 Tab in March, it was supposed to be bundled with a set of Galaxy Buds Live.
I have lost count of the number of emails I have sent to Samsung SA - all I get back is feedback will be communicated soon.....................
Extremely poor service from an international Company!!
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Samsung South Africa's replyOfficial
20 Aug 2021, 11:57Good day James ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply20 Aug 2021, 11:57
Official
Good day James ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM