1 reviews | Active since Nov 2016
s6 exploded
<p>My phone exploded whilst it was connected to an original Samsung charger</p> <p>It was checked and they told me it would be replaced with the s7 . After a two week wait and numerous phone calls I was informed my phone was ready for collection. When I arrived I was given a S6. This is not what was agreed.I have shocking service...or rather no service from Samsung South Africa.</p> <p> </p>
Good day Karen,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***.
Kind regards
Samsung SA
Good day Karen,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***.
Kind regards
Samsung SA
Good day Karen,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***.
Kind regards
Samsung SA
Good day Karen,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***.
Kind regards
Samsung SA