S6 Edge came back from repair centre DEAD!

<p>My S6 Edge, still u der warranty, was sent to the repair centre in Cape town, 2 weeks later got an SMS telling me repair is comppete and I can collect the phone. got the phone back(via courier) DEAD! IT DOES NOT EVEN REACT TO THE CHARGER!!!! This is unacceptable. since November 2016 I have been struggling to get this repair done, because the phone just died while laying on my desk, and I still have a dead phone. costing me over R500 already on courier costs and phone calls I am very dissapoi ted in Samsung and cannot imagine that this is the way a client should be treated with a flagship device that has been used not even half the age of the warranty. Clearly someone is trying to pass the buck here and not taking responsibility for the terms set out in a binding contract.</p>