SM
Stephen M

1 reviews | Active since Mar 2014

25 Apr 2015, 12:21

S5 Mini and Gear 2

I have been a samsung fan for many years and have now come to be highly dissapointed in Samsung and would rather recommend others to go the Apple.<br> Hi have had my Gear 2 Watch replaced twice already as it just malfunctions and Samsung doe not no why.. My Gear 2 has yet again malfunctioned and am just tired to have to take another one in for the third time.. Samsung has gone down hill and their equipment has become unreliable.<br> <br> I also have a S5 Mini which continuously freezes on me, I am unable to answer incoming calls and am lucky if i can answer a call a day.. seems Samsung quality of reliability is non existant any more which is Sad as i use to be a huge Samsung fanatic<br> <br> Am now sitting with another brokesnGear 2 watch which i cannot use and an S5 mini which i have to hope can lost me until my upgrade in 2017.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply28 Apr 2015, 07:49
Official
Hello estephen,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA