S4 Screen Repair

I am disappointed in the way I have been shunted from pillar to post to try and get my S4 screen repaired. I initally phoned the smart centre in Eastgate and was told to come in and they would repair my screen. It would take about 45 min. I did this on Sat 7 Feb., I was informed by Obakeng that they have no stock of the screens and I should try Dion Wired in Bedford Centre. I went there and was told they also have no stock. The lady took my name and promised that they would contact me Monday or Tuesday as they were getting stock. On my way I stopped at Dion Wired East Rand Mall and was told by the smart centre there that they have stock but no technician so I should come back Monday. I went in 9am Monday and was then told they actually don't have stock of the S4 screen. I left my name there as well. To date nobody has made any contact with me. Utterly poor service and an absolute waste of my time. I trust that Samsung will read htis and try make amends asap.