S4 MINI NOT COVERED AFTER TELLING US IT WAS

I took out a S4 Mini contract with Telkom Mobile about 7 months ago, because I loved the phone. In store I was explained the great features etc and that screen warranty is included.<br> <br> About 3 weeks ago I accidentaly dropped my phone and it cracked in numerous places, so the craftmanship of the phone was not what I thought it was. I didnt worry as I knew that Telkom/Samsung would replace my screen. I was wrong. Telkom told me that they have never covered s4 mini's and quoted me R2000 to have it fixed. <br> <br> I feel this is unacceptable as I was told they would fix my screen in the case that it broke.<br> <br> I am very dissapointed with the service we've recieved. A gentleman in Telkom Cape Gate, even had the audacity to say that we can complain on FB, but nothing would come of it.