LM
Lily M

1 reviews | Active since Oct 2013

06 Oct 2015, 14:35

S4 Damaged goods after 2years of use

Samsung Team<br> <br> The best phone ever created by Samsung is of no value after 2 years of use. I am a Samsung fan and although I have a Samsung Galaxy Note 4, I still prefer the S4 more however its malfunctioning! It switched off on its own, gets hot, closes on its own while still using it I have tried updating the software there is still no change. Even planning on changing the battery but wondering if that will make any difference.<br> <br> Samsung please tell me what else I should do because I believe S4 is the best phone you'll ever created and I am not ready to part-ways with it. I want my life companion back but it is not functioning. HELP!

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Replies (1)
Samsung South Africa
Samsung South Africa's reply06 Oct 2015, 19:38
Official
Hello Lilyflower,

Thank you for voicing your complaint through to Samsung Electronics South Africa. We would like to apologize to you for the issues you have experienced with your Galaxy S4 smart phone. We will be in contact with you to assist you with these issues and provide a resolution.

Kind Regards
Samsung South Africa