TZ
Thokozile Z
1 reviews | Active since May 2011
09 Apr 2015, 10:20
S4 battery
Im utterly disgusted with Samsung brand store. I have been goin back an forth looking for a replacement of my battery. 1stly I have a smartphone that is currently useless as its battery cannot last me 5minutes. Everytime I go to brookly im told they do not have stock. I have phoned several times to *** number is either engaged or rings with no answer.I have Sent emails that were responded on after I complained. I do not know what else to do. Please replace my battery as it is not my problem that you did not make quality batteries how much more longer must I wait?<br>
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Samsung South Africa's replyOfficial
22 Apr 2015, 08:52Hello nono23,
As discussed telephonically, we would like to apologise for the late response for your complaint. You have metioned that you purcahsed a new battery. Should you have any queries in the future regarding our Samsung product please dont hesitate to call us or send an email. The details are as follows:
***
***
Kind regards
Samsung SA
As discussed telephonically, we would like to apologise for the late response for your complaint. You have metioned that you purcahsed a new battery. Should you have any queries in the future regarding our Samsung product please dont hesitate to call us or send an email. The details are as follows:
***
***
Kind regards
Samsung SA
Samsung South Africa's reply22 Apr 2015, 08:52
Official
Hello nono23,
As discussed telephonically, we would like to apologise for the late response for your complaint. You have metioned that you purcahsed a new battery. Should you have any queries in the future regarding our Samsung product please dont hesitate to call us or send an email. The details are as follows:
***
***
Kind regards
Samsung SA
As discussed telephonically, we would like to apologise for the late response for your complaint. You have metioned that you purcahsed a new battery. Should you have any queries in the future regarding our Samsung product please dont hesitate to call us or send an email. The details are as follows:
***
***
Kind regards
Samsung SA