HM
Hasan M
1 reviews | Active since Jun 2013
29 Apr 2022, 11:08
S22 series stock shortage
Samsung has had a severe stock issue with the S22. I have placed an order over a month ago and they cannot provide stock. Together with this, the Trade In promotion ends end of April. Samsung cannot deliver and cannot provide an update when asked. How will they accomodate the stock shortage with the Trade In promotion? One may think Samsung is deliberately holding back stock till after the Trade In promotion end date to avoid paying so much back to its customers!
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Samsung South Africa's replyOfficial
29 Apr 2022, 11:10Good day Hasan ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply29 Apr 2022, 11:10
Official
Good day Hasan ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM