S21 Promo ......... Not leaving it here !!

Bought a S21 Ultra phone in the promo window, I register it the same day and was given a reference number stating that I will receive my gifts within 7 to 14 days. Will samsung give me a full refund seeing that you are not honoring your adverti*****t promises that was made, or is it a case from ***** the customers, we got our money. I think your department need to go read the customer protection act. With all the complains that is reported on Hellopeter Samsung will have some explaining to do. I have my order reference number, I am waiting for my delivery as was advertised on various platforms. Please read the law below, copy and paste from the labourguide website. Consumer Right No. 5

Right to Fair and Responsible Marketing

What does this mean for the ordinary consumer?

Your right to protection against bait marketing

Suppliers are not permitted to mislead consumers in respect of pricing, the nature, properties, advantages or uses of goods or services advertised, if such goods or services are not actually available for purchase or procurement in accordance with these standards. Suppliers are obliged to include limitations in respect of the availability of goods or services when advertising such items, and honour such agreements.

https://www.labourguide.co.za/consumer-protection/1170-the-consumer-protection-act-your-guide-to-consumer-rights-a-how-to-protect-them