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Nancy M
1 reviews | Active since Oct 2021
08 Apr 2022, 13:19
S21 FE 5G PROMOTION
I'm beginning to feel that I've been ****med by samsung,I purchased a samsung S21 FE 5G which is said to be coming with a free tablet..since I made the purchase in February and claimed for my prize in 16 February 2022. Am actually saddened because there's not effort from the promotion department unless one calls and all they make is empty promises.
Samsung stop lying to me and give me what's mine! You **** saying the delivery takes 4-5 working days but now I've even lost count of how long I've been waiting.
People be advised not to fall for samsung traps of promotions!
Helpful (0)
Replies (4)0
Replies (4)
Samsung South Africa's replyOfficial
08 Apr 2022, 13:20Good day Nancy ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply08 Apr 2022, 13:20
Official
Good day Nancy ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
NM
Nancy M's updateReviewer Update
08 Apr 2022, 13:33I am not buying your response.
It's the same thing I've been hearing whenever I call.
I guess it is what you're good at,at samsung. "we apologize for any inconvenience that this may have caused. "
Just let me know when will I be receiving my tablet!
It's the same thing I've been hearing whenever I call.
I guess it is what you're good at,at samsung. "we apologize for any inconvenience that this may have caused. "
Just let me know when will I be receiving my tablet!
NM
Nancy M's update08 Apr 2022, 13:33
Reviewer Update
I am not buying your response.
It's the same thing I've been hearing whenever I call.
I guess it is what you're good at,at samsung. "we apologize for any inconvenience that this may have caused. "
Just let me know when will I be receiving my tablet!
It's the same thing I've been hearing whenever I call.
I guess it is what you're good at,at samsung. "we apologize for any inconvenience that this may have caused. "
Just let me know when will I be receiving my tablet!
Samsung South Africa's replyOfficial
08 Apr 2022, 14:05 Your query has been escalated, please wait for feedback. We will inform you once it has been resolved .^NM
Samsung South Africa's reply08 Apr 2022, 14:05
Official
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved .^NM
NM
Nancy M's updateReviewer Update
03 Jun 2022, 15:10Remember you said I must wait and be patient and I will get feedback.
It has been months,what am I to do when you are running your operations in such a manner.
It has been months,what am I to do when you are running your operations in such a manner.
NM
Nancy M's update03 Jun 2022, 15:10
Reviewer Update
Remember you said I must wait and be patient and I will get feedback.
It has been months,what am I to do when you are running your operations in such a manner.
It has been months,what am I to do when you are running your operations in such a manner.