S20 Fee Earbuds ****!!!!!!!!!!!!!!!!

In March 2020, i did the app store applicatio for my free buds with the Samuns S20, i got my CID number but delivery was delayed because of COVID, i have made 56 phne calls and send over 100+ emails to get this resolved its is now more than a year later and not one single person there can help me, each time i call they start the process all over, and i get told to respond to their emails which i do, i even get a read receipt but never any feedback on my free Galazy Buds,

Call Centre doesnt help and you get placed on hold for up to 55 minutes at a time! How pathetic that after a year i am still waiting for my buds!