YT
Yashmika T
1 reviews | Active since Sept 2017
17 Sept 2019, 16:13
S Pen Note 9
I have purchased a Note 9 last year November/Dec. However, my S pen tip which clicks into the device slot has broken off. It is extremely disappointing to purchase a R20 000 phone yet the quality of a device is soo poor. Vodacom ballito where I pyrchased the phone says that they're unable to assist
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Replies (2)
Samsung South Africa's replyOfficial
17 Sept 2019, 16:15Good day Yashmika
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's reply17 Sept 2019, 16:15
Official
Good day Yashmika
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
We are sorry to hear about your experience.
We have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^LZ
Samsung South Africa's replyOfficial
17 Sept 2019, 16:33Good day Yashmika
Herewith your reference number:
***
SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ
Samsung South Africa's reply17 Sept 2019, 16:33
Official
Good day Yashmika
Herewith your reference number:
***
SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ