RG
Ryan G

1 reviews | Active since Jul 2019

09 Jul 2024, 19:17

S 23 ultra ****** screen

I have the samsung s23 ultra. And the Corning Gorilla Glass Victus 2 is rather a ****** than a Gorilla. Rather not mention this in your adverts and just say not to let this phone fall or bump against anything. The Gorilla screen is really not worth mentioning. Just a slight drop will crack ur screen and repairs are very expensive. And its a pleasure to bring this to your attention as im sure this will be ur reply. I dont expect anything from samsung. This is just a warning to potential buyers.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply09 Jul 2024, 19:21
Official
Good day, Ryan.


Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA
;^NP