BP
Barbara P

1 reviews | Active since Jan 2012

09 Nov 2015, 10:10

rusting fridge

I bought a samsung double door fridge about 2 half years ago only to find that by the water dispenser is already rusting. I mean really we pay so much money to buy these appliances only to to have them breaking or rusting and always after the warranty has expired. I'm so sorry I did not listen to friends and people when they told me not to buy samsung because of all the problems they been having. My previous fridge I had for 22 years it was a Ocean make not one problem or spec of rust on it and we stay on the coast line but even so the samsung should not already be showing signs of rust. I am so disappointed cause what will it look like in another 2 yrs time

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Replies (1)
Samsung South Africa
Samsung South Africa's reply09 Nov 2015, 11:46
Official
Hello flippieb,


This is to acknowledge receipt of your email.

The query is currently escalated to a senior customer service executive under reference number:*** . You will be contacted for further advise regarding the matter in question.

Regards
Samsung Team