lC
lebo C

1 reviews | Active since Nov 2014

20 Sept 2018, 13:20

******s Samsung

Had a bad service, bought a unit it was fixed within 4 months, again after 18 months and 2nd I told Samsung I don't want the unit anymore they insisted on fixing again. They now want to charge me call out fee for they faulty unit. Have a thing coming,

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply20 Sept 2018, 15:08
Official

Good day Lebo

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:^LZ