****** of Service I deserve for ADH

Hi Samsung,<br> I am Bongani Ndlovu a Samsung smartphone user Galaxy S4 i9505 Lte which is less than a year old registered for ADH. My screen got cracked and I sent my phone to Samsung care center in Constantia Park in Roodeport. My phone was booked in on Saturday 09 May 2015 by Girvin who assisted me and he advised me that my phone would be repaired in 2 - 3 day and I asked him if will be charged for anything because the ink spilled he no I will not cause my device is under warranty. I tried to call the center on Tuesday 13/05/2015 to get the status of my phone and the phone was not answered I kept trying for about 10 times with no success. I called again on Wednesday and still phone not answered and I decided to go there to fetch my phone.<br> When I got there I was assisted by Dean on the collections desk. He just vanished and made me wait for 20 minutes until I asked Colin to call him from the back and he came and told me my devices screen was fixed but they have to quote me for my charging port because it's not working and I told him he is wrong because before I took the phone for repairs the charging port was working and then he disappears again for 10 minutes. He comes back with Taa