****** By Samsung Mall of Africa!!!

I am very disappointed with Samsung Mall of Africa. I was supposed to have a battery replacement. The battery life was never satisfactory, each time I complained they gave me a long technical story about charging times. Today my back screen fell off and the battery ID was exposed, my phone has the same original battery that came with the phone when it was brand new, the date confirms. I have been calling the store the whole day and they kept cutting the phone off after telling my story. This is very frustrating considering that I didn't go to the generic product suppliers but directly to a Samsung store, the one at Mall of Africa because I wanted the original parts and I got ******!!!!