CF
Christopher F

1 reviews | Active since Jun 2015

06 Mar 2024, 12:45

Rippoff

I'm absolutely livid about my new Samsung phone purchase. The S24 Ultra is remarkable, but the glaring omission of a charger is beyond frustrating! After dishing out a hefty sum for this device, it's outrageous to be nickeled and dimed for a basic necessity like a charging brick - which, by the way, isn't some cheap afterthought. It's as if they're purposely gouging us! Samsung, this is a plea: include the darn charger in the box, especially with your pricier models. We're not shelling out big bucks for an incomplete package!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply06 Mar 2024, 12:46
Official
Good day Christopher 
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
SamsungZA
^NM