IT
Ivor T
1 reviews | Active since Mar 2009
17 Jul 2019, 16:25
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What a mistake to move from Apple to Samsung. Purchased the S10e. Heard that I need to put screen protector on it as the glass breaks easily. Put the protector on. Tried pushing out a air bubble in the left corner and the screen cracks. What kind of useless glass is on this phone. I have never had a cracked screen in my life, dropping phones. Now cracks with sliding a credit card over the screen. Then it is not covered.... You should have taken out screen care.... Hello!! That tells me Samsung know the screen is flimsy. Never buy a Samsung S10. Friend says he's did the same. Samsung not interested.
Helpful (0)
Replies (2)0
Replies (2)Samsung South Africa's replyOfficial
17 Jul 2019, 16:31Good day Ivor
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
Samsung South Africa's reply17 Jul 2019, 16:31
Official
Good day Ivor
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
Samsung South Africa's replyOfficial
17 Jul 2019, 16:34Good day Ivor
Herewith your reference number:
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SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ
Samsung South Africa's reply17 Jul 2019, 16:34
Official
Good day Ivor
Herewith your reference number:
***
SamsungSA:^LZ
Herewith your reference number:
***
SamsungSA:^LZ
