1 reviews | Active since Sept 2016
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<p>I have a Samsung Note 3 and unfortunately the phone fell and screen is broken... Samsung have 2 x free Premium screen repair for their smart phones ..and I have never used my 2 repairs.so I went to Samsung kiosk in Westville and they flatly refused saying the repairs have expired.early this year I sent my gear watch for repairs and they lost it and was replaced after 5 months..</p>
Hi Robert
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Robert
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team