RIDICULOUSLY POOR SERVICE

<p>HI PEOPLE </p> <p> </p> <p>I TOOK MY SAMSUNG GALAXY GEAR WATCH IN FOR REPAIRS AT SAMSUNG SMART CARE CAPETOWN ON 11JAN 2016, A WEEK AFTER THAT I TRIED MAKING CONTACT WITH THE PERSON WHO EMAILED ME A QUOTE THAT PERSON NEVER RESPONDED AND I HAD TO CALL AGAIN TO GET SOMEONE WHO CAN HELP ME ,EVENTUALLY I GOT SOMEONE I PAID THE MONEY AND WAITED FOR THEM TO CALL ME TO COME AND COLLECT MY WATCH BUT IT NEVER HAPPENED ,I THEN CALLED THEM AGAIN THEN THEY TOLD ME THAT MY MOTHERBOARD BROKE AND THAT I HAVE TO PAY R1300 TO FIX THAT AFTER I PAID R640 FOR THE BATTERY ,I CALLED THEM AND ASKED TO SPEAK TO THE MANAGER DOROTHY SHE THEN TOLD ME THAT THERE'S NOTHING WRONG WITH MY BATTERY AND THAT THEY THOUGHT IT WAS THE BATTERY BUT THEY MADE ME PAY FOR IT WITHOUT TESTING!! SHE THEN PROMISED ME THAT I WILL THEN PAY R342 WHEN THE WATCH IS FIXED UP TO THIS DATE DOROTHY AND BRAIN DONT REPLY TO MY EMAILS AND I NEED ANSWERS ASAP!!!!!