Ridiculous repair times

<p>My Samsung S7 edge was handed in on the 3rd of January for a screen replacement. I was told 2-3 days for repair. This morning I was told they don't have stock and it will take another 5-7 working days to repair my phone. Seeing as screens are the items that is most replaced, it is shocking that you don't keep stock. And in the meantime, I am sitting without a phone. How can it take up to 14 days to receive a screen from your warehouse? According to your FB page "Samsung is dedicated to giving its customers all the care they deserve", but if you read all the reviews on your site, the service from your centre is absolutely shocking and non-existent. Your service consultants can also get some lessons in how to talk to customers as they are extremely rude. My job no is ********** 747.</p>