RF67DEPN French Door Refrigerator-DO NOT PURCHASE

Purchased this fridge in November 2012 for R14k, and it has needed repairs twice already (due to ice build up in motor/fan area). Once in April 2014 (where the service guy said it was a common fault) which guarantee covered and again just a few days outside the guarantee period in November 2014. After complaining to Samsung, they said that I can raise a case as I was concerned that paying a further R850 for the repair plus further likely problems and money is ridiculous for such an expensive fridge in such a short time since it's purchase! I have been promised by a team leader Siyabonga that they will either pay this back to me or extend our guarantee and this was in December 2014. After numerous emails and a two more calls to him this year where he promised to get back to me, I have heard nothing back and I am frustrated at this poor service and lack of responsibility. And when I call in to the centre to speak to a manager, they say no-one else can help me but Siyabonga - why would I want that since he hasn't helped at all yet???!!!Very disappointed with the product and with the lack of service by service centre. All I can say is avoid the trouble and buy a different fridge.