MB
Michelle B
1 reviews | Active since Jun 2022
30 Jun 2022, 21:12
Review on Samsung A53.
I just bought the Samsung A53. Slowest phone I ever owned. I have not yet been able to watch 1 movie or episode on my phone. The phone freezes up permanently. Even with calling customers is a nightmare. The calls just does not go through!!!
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Replies (2)
Samsung South Africa's replyOfficial
01 Jul 2022, 08:27Good morning Michelle,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Samsung South Africa's reply01 Jul 2022, 08:27
Official
Good morning Michelle,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Samsung South Africa's replyOfficial
01 Jul 2022, 11:29Thank you for posting your comment
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply01 Jul 2022, 11:29
Official
Thank you for posting your comment
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
:^NM