BN
Blessing N
1 reviews | Active since Feb 2022
11 May 2023, 15:14
Report as to why my tv won’t be repaired which I was promised 10 days ago
Good day
You promised to email me a report as to why you won’t repair my tv even though it’s still in warranty. I told you I want to escalate the matter to my lawyers but I need the report as promised 10 days ago. I escalated to matter on your side but you failed so please email the report.
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Samsung South Africa's replyOfficial
11 May 2023, 15:15Good day Blessing
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply11 May 2023, 15:15
Official
Good day Blessing
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM