LA
Liesl A
1 reviews | Active since Feb 2015
01 Feb 2015, 20:05
Replacement Unit
I have been waiting for 3 months for a replacement phone, only to be told that Samsung SA does not have stock of the S4 Mini I find this totally unacceptable been such i large company like yourselves. I am considering changing brands!!!
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Samsung South Africa's replyOfficial
02 Feb 2015, 08:33Hello Liesl12,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply02 Feb 2015, 08:33
Official
Hello Liesl12,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA