Repairs & replacement of Cell Phone: Galaxy Note 4 (SAMSUNG) USER ELECTRONICS

<p class="MsoNormal"><span lang="EN-US" style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1***7d; mso-ansi-language: EN-US;">The only reply from Samsung is that they are very sorry to hear about the poor service that we received from User Electronics. And that Customer Satisfaction is highest on Samsung’s list of priorities (Apparently NOT) and </span><span lang="EN-US" style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1***7d; mso-ansi-language: EN-US;">the service that we have received is definitely not what they demand from any of our repair centers. But they continue not to compensate us for the inconveniences caused.</span></p> <p class="MsoNormal"><span lang="EN-US" style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1***7d; mso-ansi-language: EN-US;">However, Samsung </span><span lang="EN-US" style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1***7d; mso-ansi-language: EN-US;">is not in a position to compensate you for the bad service received from User Electronics their </span><span style="color: #1***7d; font-family: Calibri, sans-serif; font-size: 11pt;">Authorized Samsung Service Centre</span><span style="color: #1***7d; font-family: Calibri, sans-serif; font-size: 11pt;">. </span></p> <p class="MsoNormal"><span style="color: #1***7d; font-family: Calibri, sans-serif; font-size: 11pt;">I would like Samsung Customer Contact Centre to follow up this matter. They should also be held responsible. </span></p> <p> </p> <p class="MsoNormal"><span lang="EN-US" style="font-size: 11.0pt; font-family: 'Calibri','sans-serif'; color: #1***7d; mso-ansi-language: EN-US;">or assistance.</span></p>