Repairs on tablet
<p>On 22/09/16 I paid my 50% charge for having my device fixed.Eugenia (employee) adviced me it will be fixed same day or next day.</p> <p> </p> <p>Today is 27/09/16 and I'm standing in store being told to wait bit more as it is charging.</p> <p>its now 1600.</p> <p> </p> <p>No one from store contacted me to advice of any delay which I find unacceptable!!!!!!</p>
Hi Deon
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Deon
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team