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logan.seitz logan.seitz

1 reviews | Active since Jun 2014

14 Jul 2016, 12:05

Repairs Job nr : ***

<p>My TV is a Samsung My microwave is a samsung my laptop is samsung my washing machine is samsung I have always had good service but now I am so dissapoined. I booked my phone in on the 27th of June for a charging block at samsung smart care and I am still waiting. I have no choice but to start considering apple. Samsung you are slowly losing me as a client.</p>

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Replies (2)
Samsung South Africa
Samsung South Africa's reply14 Jul 2016, 12:29
Official

Hello Logan

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard

Your Reference number: ********** 540
Regards

ll
logan.seitz logan.seitz's update14 Jul 2016, 12:41
Reviewer Update

Hello Samsung

The question is how will you contact me if I don have a phone?