bD
brandon D

1 reviews | Active since Mar 2015

05 Mar 2015, 18:48

repairs

I went to samsung pavilion because my samsung s3 mini was getting very hot they said I need a new mother board sent it in to samsung and they replaced the mother board but it still overheats I found out it was the cover but after the repairs I've found my samsung to take twice as long to charge it takes over 4 hours to charge yesterday's charge was 4hours 22 min from 15 percent to full I contacted samsung to be told it's NORMAL for it to take 3 hours plus while my phone gets charged I leave it on but I don't use it till it reaches full and I use the original charger

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Replies (1)
Samsung South Africa
Samsung South Africa's reply06 Mar 2015, 16:37
Official
Hello brandon@gc,

Thank you for bringing this matter to our attention.

Kindly note that we have tried to contact you regarding your initial post on Hello Peter yet no avail.

We will get one of our senior customer service consultant to contact you to address both your queries logged on Hello Peter.

Kind regards
Samsung SA