repairing delay

Item: Samsung South Africa
Rating: 2
Author: Nhlanhla G

Ref ***<br> Samsung was contacted on monday for my fridge to be repaired or check faulty, and was promised they will come before wednesday, till today . And this afternoon they sent a cancellation of my claim by sms with no reason why it was cancelled because they didn't pitch to check faulty on my fridge

Helpful (0)

Replies (1)

Samsung South Africa's replyOfficial

25 May 2015, 08:21

Hello sjakaja,

We acknowledge your comments posted on the Hello Peter Consumer Website.

Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.

We have assigned one of our skilled consultants to contact you and offer further assistance.

Kind Regards
Samsung South Africa

Samsung South Africa's reply25 May 2015, 08:21

Official