AM
Albert M

1 reviews | Active since Jan 2017

14 Jan 2017, 17:38

Repair that never returned

<p>I bought a Samsung mini hifi at Game heidelberg in October 2014 & it worked perfectly. In July 2015 I took it for repairs at Game in Mimosa centre Bloemfontein and for 4 weeks I didn't receive Back.</p> <p> </p> <p> </p> <p> </p> <p>Office automation in Bloemfontein promised to see it via World net express couriers. As promised courier company called and arranged delivery date and time. Courier vehicle was hijacked and courier company and Samsung cant give me back my mini hifi </p> <p> </p>

0
Replies (3)
Samsung South Africa
Samsung South Africa's reply15 Jan 2017, 08:26
Official

Hi Albert,

We have noted your concern, thank you for bringing this matter to our attention.We have referred this matter to our Complaints division with reference number: *** who will be in contact with you in this regard.Our sincere apologies for any inconvenience you may have experienced in this regard.

Kind regards

Samsung SA

AM
Albert M's update29 Jan 2017, 17:27
Reviewer Update

??? No respond

AM
Albert M's update13 Feb 2017, 04:02
Reviewer Update

Keep on waiting