rR
romainethekisho R
1 reviews | Active since Jul 2016
11 Nov 2017, 07:58
Repair Centre Century City
My phone went into Repairs over 2 weeks ago. They are unable to find my phone and no feedback received or follow up!!!!
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Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
13 Nov 2017, 11:04This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
Samsung South Africa's reply13 Nov 2017, 11:04
Official
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
rR
romainethekisho R's updateReviewer Update
14 Nov 2017, 16:51This is really unacceptable, the Manager Zelldine promise that the phone will be delivered to me on Tuesday.No phone received. I phoned she advised that she will phone me. liefie by die werk. Still nothing! !!!!!!!!! Can I beg for my own phone and had to pay R1500.
rR
romainethekisho R's update14 Nov 2017, 16:51
Reviewer Update
This is really unacceptable, the Manager Zelldine promise that the phone will be delivered to me on Tuesday.No phone received. I phoned she advised that she will phone me. liefie by die werk. Still nothing! !!!!!!!!! Can I beg for my own phone and had to pay R1500.
rR
romainethekisho R's updateReviewer Update
14 Nov 2017, 16:51This is really unacceptable, the Manager Zelldine promise that the phone will be delivered to me on Tuesday.No phone received. I phoned she advised that she will phone me. liefie by die werk. Still nothing! !!!!!!!!! Can I beg for my own phone and had to pay R1500.
rR
romainethekisho R's update14 Nov 2017, 16:51
Reviewer Update
This is really unacceptable, the Manager Zelldine promise that the phone will be delivered to me on Tuesday.No phone received. I phoned she advised that she will phone me. liefie by die werk. Still nothing! !!!!!!!!! Can I beg for my own phone and had to pay R1500.