SM
Sophia M
1 reviews | Active since Jan 2018
19 Oct 2021, 23:27
Removing features
I'm supper upset, the software for my fit2 band is slowly getting worse, they literally removing features that use to be there it's pathetic!
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
20 Oct 2021, 07:37 Good morning Sophia,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply20 Oct 2021, 07:37
Official
Good morning Sophia,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS