BN
Blessing N

1 reviews | Active since Feb 2022

02 Jun 2023, 03:34

Refusal to repair my tv

Thanks Ravi for repairing my Samsung tv that Samsung refused to repair and told me I must buy a new screen for 80% price of new tv.will never buy a Samsung product ever again.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply02 Jun 2023, 06:35
Official
Good day, Blessing, 

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA
;^NP