SL
Silimela L
1 reviews | Active since Dec 2011
20 Apr 2015, 10:13
Refusal to honour warrantee & latent defect after
I bought my Samsung Galaxy Note 10.1 device on 25 March 2014. On 8/9th Feb 2015 I took it to the Samsung Store at V& A Waterfront (CT) because it wasn't charging or starting up- they booked it and 10 days later the \USB Flex"cable was replaced- got it back on the 17/18th Feb 2015 & advised to only use OEM Samsung USB chargers in the future"
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Samsung South Africa's replyOfficial
23 Apr 2015, 09:32Hello silimela,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
kind regards
Samsung SA
Samsung South Africa's reply23 Apr 2015, 09:32
Official
Hello silimela,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
kind regards
Samsung SA