Refund us or replace broken fridge

We reported the matter on the 23rd of Feb 2023, we started by having a visual support before booking technicians to come and check the issue. Todate our fridge is still not fixed. We are still sitting with a fridge making unbearable noise. Samsung keeps on sending technicians who seem to be guessing what the problem might be.

1.Technicians no1. (outsourced) came on the 27th Feb, however due to loadshedding nothing was done, only returned on 01/03/23 assessed the fridge and promised to order the part only to learn when following up with Samsung that they reported that no fault was found on the fridge. 2.Technicians directly from Samsung came on the 23rd March assessed and assumed that the Ice maker needed to be replaced, of which when they did that and the issue was not resolved they thought the PC board needed to be changed. They brought new PC board and installed it but that also did not resolve the issue. They then removed their new parts and left the original parts. 3.Technician no 3 from outsourced vompany also came on the 3rd of April 23 said the issue is some wire on the door. We felt too much fiddling has happened on the fridge and requested Samsung to give us a new fridge or refund us. We've been sent from pillar to post to an extent that Samsung is telling us about six months policy that has passed yet the fridge broke and reported on the 5th month. We paid a lot of money for this fridge, we didn't buy a 2nd hand. Samsung shoud do right by us.