***, 48 hours later, still no resolve

ref : ********** 108, 48 hours later, still no resolve, I have phoned worldnet couriers, RAM and DHL, nobody knows where my order is, yet for the past 5 days my order has been showing as "courier" on the samsung rewards app, obviously samsung does not want to do their work so I will now start to take this matter even further and get it vocal from MTN as well, and then proceed to go with youtube and facebook until samsung starts doing their work and puts the customer first. I received one call from samsung today and was told that i would be kept up to date, and I have not heard a thing, the most help I have gotten since I started all of this is from Worldnet, and nobody else. I want my device delivered before COB 2018-05-18.