TG
Tish G
1 reviews | Active since Jan 2016
03 Sept 2020, 16:06
Redeem Voucher
I purchased a new Note 20 and have been trying to claim my R4000 voucher ... the Samsung members app does not accept the invoice even though it is in a pdf format. Via chat, no one can assist, via telephone, no one can assist, via email no one replies ... so what now ..... salse advertising and useless customer service.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
03 Sept 2020, 16:10 Good day Tish,
I trust you are well.
Samsung would like to apologize for the inconvenient caused.
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
LZ
I trust you are well.
Samsung would like to apologize for the inconvenient caused.
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
LZ
Samsung South Africa's reply03 Sept 2020, 16:10
Official
Good day Tish,
I trust you are well.
Samsung would like to apologize for the inconvenient caused.
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
LZ
I trust you are well.
Samsung would like to apologize for the inconvenient caused.
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
LZ