Rage rewards

<p>I claimed for a Samsung phone last year on 2nd of December I have all the proof and documentation to prove the claim and yet 2 months done the line I haven't received anything from you. Only after fight over Email have I got a reply from you and I'm still wait I've ask numerous times for the name and Email address of the head of the Marketing Department for Samsung yet you dodge the question if you put your name on a service you must be able to provide the service and handle all its problems. I hope Samsung you will upgrade my reward seeing that I need to fight for 6 weeks to get a response from you the service is shocking.</p>