VV
Valencia V
1 reviews | Active since Mar 2020
07 Jun 2020, 10:03
****** at Samsung Tygervalley branch
I was racially abused at one of your store in Tygervalley, even security guards, shop owners if the next store saw this abuse and they even made plans that the store manager knows, and when i spoke to the store manager he asked the sales consultant to apologize and he did with very bad gestures and i hope something is done.
And i got chased from a samsung store because i am black by a white consultant because i was enquirying about products and funny enough next thing white people are allowed inside.
Please help me on how to report this matter even further.
Helpful (0)
Replies (1)0
Replies (1)Samsung South Africa's replyOfficial
07 Jun 2020, 12:27Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
^CK
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
^CK
Samsung South Africa's reply07 Jun 2020, 12:27
Official
Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
^CK
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
^CK
