FJJ
Francois Jo-Anne Joubert

1 reviews | Active since Feb 2019

10 Sept 2020, 21:22

R4k voucher code invalid

After purchasing a Samsung Note 20 on pre-order, I am still not able to redeem my R4k voucher :( I've spent a total of 56 minutes.of MY airtime to try and resolve the issue, and every day when I follow up, they tell me "we'll get bacl to you" Needless to say, nobody got back to me, I am following up from MY side, to no success...

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply11 Sept 2020, 10:15
Official
Good day Jo-Anne

Thank you for bringing this to our attention.
Kindly note that the redemption was successful , Please check under your junk mails , we have escalated the query for further assistance.

LP