R0 CASH BACK and Redeem hopes and dreams

After spending R20000 cash to purchase the new S23 , All those redeemable gifts and cash rebate were just hopes and dreams

My buds 2 pro application seems to be ignored/discarded

As for the regener8 group who handles they trade ins for R10000 Cash back

Waited the 20 business day period for the "Receipt of the device" before they make payment (This 20 day period isnt mentioned anywhere when doing an application)

Then they stated that samsung south africa hasnt payed them as yet so wait another 7- 10 business days before getting payment , Well that time period has passed as well

When enquiring about the late payment , the email was blatantly ignored

Device was collected 24/03/2023 and still waiting !!